How quickly can you fix my damaged panels?

In most cases, we can repair or replace damaged panels the same day you call. For common panel types, we carry inventory on our service trucks and can complete repairs within 1-2 hours of arrival. For specialty or custom panels, we typically receive parts within 2-3 business days and schedule your repair immediately upon arrival. Emergency situations are prioritized, and we offer a 2-hour response guarantee for urgent repairs.

What causes damaged panels in garage doors?

Damaged panels typically result from several common causes: vehicle impact (the most frequent cause), severe weather including hail, wind-blown debris, or ice accumulation, age-related wear and material fatigue, improper balance causing uneven stress, and lack of regular maintenance. Insulated panels may also suffer from moisture infiltration if seals are compromised. We recommend annual inspections to catch potential issues before they become major problems. Our technicians can assess your door's condition and recommend preventive measures.

Do you offer financing for new contemporary door installations?

Yes! We offer several financing options to make your new garage door installation affordable. We partner with leading financing providers to offer 0% interest for 12 months on qualifying purchases, extended payment plans up to 60 months, no down payment options, and quick approval process. Our team can discuss financing options during your free consultation and help you find a payment plan that fits your budget. Contact us to learn more about current promotions and financing availability.

What is included in your garage door maintenance service?

Our comprehensive maintenance service includes a complete 25-point inspection covering springs, cables, rollers, tracks, hinges, and safety systems. We lubricate all moving parts with professional-grade lubricants, test and adjust the door balance, align photo-eye sensors, tighten all hardware, inspect weather seals, test safety reverse mechanisms, and provide a detailed report of your door's condition with recommendations for any needed repairs.

How long does a typical garage door installation take?

A standard single-car garage door installation typically takes 3-4 hours, while a double-car door may take 4-6 hours. This includes removing your old door, installing the new door and hardware, setting up the opener, programming remotes, adjusting springs and balance, and testing all safety features. Complex installations with custom doors or additional features may take longer. We'll provide an accurate time estimate during your consultation.

Do you service all brands of garage door openers?

Yes, our factory-trained technicians service and repair all major garage door opener brands including LiftMaster, Chamberlain, Genie, Craftsman, Linear, Overhead Door, Wayne Dalton, and more. Whether you have a chain drive, belt drive, screw drive, or direct drive opener, we have the expertise and parts to get it working properly. We also offer new opener installations with smart home integration options.

What warranty do you offer on your work?

We stand behind our work with a comprehensive 1-year warranty on all labor. Additionally, manufacturer warranties on parts and products vary from 1 year to lifetime depending on the component. Springs typically carry a 3-year warranty, while premium garage doors may have 10-year to lifetime warranties. We'll explain all warranty coverage during your service appointment and provide documentation for your records.

Are you available for emergency service on weekends and holidays?

Absolutely! We offer 24/7 emergency garage door service, including weekends and holidays. Our 2-hour response guarantee applies at all times, and we don't charge extra for after-hours emergency calls. If you're locked out of your garage, have a broken spring, or your door is stuck open compromising your home's security, call us anytime at (541) 325-8104.

Preparing Your Garage Door for Storm Season: Essential Tips

January 10, 2024 7 min read Sarah Williams

Central Oregon's weather can be unpredictable and severe, with heavy snow, ice storms, and strong winds challenging even the sturdiest garage doors. Preparing your garage door for storm season isn't just about preventing damage.it's about protecting your home, vehicles, and family. Here's your complete guide to storm-proofing your garage door.

Understanding Storm Damage Risks

Your garage door is often the largest opening in your home's exterior, making it vulnerable to several storm-related threats:

Wind damage: High winds can bend tracks, damage panels, or force the door off its rails.
Snow and ice accumulation: Heavy snow can stress springs and prevent proper operation.
Water infiltration: Poor seals allow moisture into your garage, damaging contents and the door itself.
Temperature extremes: Freezing weather can affect lubricants and make metal components brittle.

Pre-Season Inspection Checklist

Before storm season arrives, perform this thorough inspection:

Weather Seals

Check the bottom seal (astragal) for cracks, gaps, or stiffness. Inspect side and top seals for proper contact with the frame. Replace any damaged seals immediately.they're your first line of defense against water and drafts.

Springs and Hardware

Look for rust, corrosion, or visible wear on springs. Check that all bolts and brackets are tight. Listen for unusual sounds during operation that might indicate failing components.

Track Alignment

Ensure tracks are properly aligned and securely mounted to the wall. Look for bends or gaps that could allow the door to derail in high winds.

Panel Condition

Inspect panels for cracks, dents, or warping. Damaged panels are more susceptible to storm damage and should be replaced before severe weather arrives.

Weatherproofing Steps

Take these proactive measures to storm-proof your garage door:

1. Install Storm Braces

For areas prone to high winds, consider installing horizontal bracing or a wind-load reinforcement kit. These distribute pressure across the door, preventing buckling during strong gusts.

2. Upgrade to Insulated Panels

Insulated doors offer multiple benefits: they resist temperature extremes, maintain structural rigidity, and protect against condensation that can cause rust.

3. Apply Weather-Resistant Lubricant

Use cold-weather lubricant on all moving parts. Standard lubricants can thicken in freezing temperatures, causing sluggish operation or failure.

4. Check Battery Backup

If your opener has battery backup, test it now. Power outages are common during storms, and you'll want reliable operation when you need it most.

Emergency Preparedness

Even with preparation, storms can cause unexpected damage. Know how to respond:

Learn how to manually disconnect and operate your door in case of power failure.
Keep our emergency number handy: (541) 325-8104.we offer 24/7 service.
Never attempt to force a frozen or stuck door, as this can cause serious damage.
If your door is damaged, don't try to operate it.secure the opening and call for professional repair.

Post-Storm Assessment

After severe weather, inspect your garage door before resuming normal use:

Visually check for obvious damage to panels, tracks, and hardware
Test the door manually before engaging the opener
Listen for unusual sounds during operation
Check seals and weatherstripping for storm damage
Look for water intrusion inside the garage

Professional Storm Preparation Service

At Terrebonne Garage Doors, we offer comprehensive storm preparation services including full inspection and tune-up, weather seal replacement, wind-load reinforcement installation, insulation upgrades, and emergency repair service when you need it most.

Don't wait until the first storm hits. Call us at (541) 325-8104 to schedule your pre-season storm preparation service today. With Experienced Team in Central Oregon, we know exactly what your garage door needs to weather any storm.

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